True North Thought LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or enroll in our Thinking for a Change Facilitator’s Training.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you register for training, contact us, or use our website, we may collect:
• Name
• Email address
• Phone number
• Mailing address
• Payment details (processed securely through third-party providers)
1.2 Automatically Collected Information
When you visit our website, we may collect:
• IP address
• Browser type and version
• Pages visited and time spent on our website
• Device information
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and track website analytics. You can disable cookies in your browser settings.
2. How We Use Your Information
We use your data to:
Process and confirm your training registration
Send important course details and updates
Provide customer support
Improve our website and services
Comply with legal and security obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. How We Protect Your Data
We take security seriously and use:
🔒 SSL encryption to secure website transactions
🔒 Access controls to limit unauthorized access
🔒 Secure third-party payment processors to handle financial transactions
Despite these safeguards, no system is 100% secure, and we cannot guarantee absolute security.
4. Data Retention
We retain personal data for as long as necessary to:
• Provide our training services
• Comply with legal obligations
• Resolve disputes
You may request that we delete your personal data at any time, subject to legal requirements.
5. Your Rights and Choices
You have the right to:
Access, update, or delete your personal data
Opt out of promotional emails (unsubscribe links provided)
Disable cookies through your browser settings
To request changes or deletions, contact us at info@truenorththought.com
6. Third-Party Services
We may use third-party services such as:
• Google Analytics (website usage tracking)
• Payment Processors (Stripe, PayPal)
These providers have their own privacy policies, which we encourage you to review.
7. Legal Compliance
We comply with applicable privacy laws, including:
GDPR (if applicable to EU users)
CCPA (if applicable to California residents)
We do not knowingly collect data from children under 13 years old.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and significant changes will be communicated via email.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
📧 Email: info@truenorththought.com
By using our website and services, you agree to this Privacy Policy.